Knowledge Management Case Study

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The new system was intended to bridge the communication gap between the company’s geographically dispersed offices by connecting the people together and, hence, facilitating the timely sharing of both tacit and explicit knowledge.

Top management’s commitment was found vital in the successful implementation of knowledge management and the nurturing of the desired supportive knowledge-sharing culture.

Therefore, the IT group has focused heavily on the issue of identifying and maintaining knowledge competencies.

The goal is to create an online competency profile for jobs and employees within Microsoft IS.

But there is a world of knowledge management practice that proceeds apace, largely without high-flown rhetoric or philosophical doubt.

The center of this world is the knowledge management project—an organized effort to actually do something with knowledge.

has turned to the Extensible Markup Language to help consolidate data from a variety of applications and databases into an enterprise information portal.

In On Workflow Pays Dividends November 16, 1998 Summary: Growth is great, but when business booms, manual processes can stall expansion in its tracks.

The transient nature of project teams and the competitive environment in which construction organizations operate require an effective mechanism to manage and reuse the knowledge created in the projects without straining its resources.

A methodology for “live” capture and reuse of project knowledge was developed for the purpose and encapsulated into a software tool.


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